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Last updated: June 8, 2026

Privacy Policy

This Privacy Policy explains what data Myparts.am collects across the website and mobile app, including account, marketplace, messaging, request, notification, and device data, why it is used, how it is protected, and what choices and rights users have.

1. Overview

Myparts collects and uses personal data to operate an auto parts marketplace, help users find compatible parts, support business-profile onboarding and approval, match price requests with relevant businesses, provide in-platform messaging and notifications, prevent fraud, secure accounts, improve search and request workflows, and comply with legal obligations.

We do not sell personal data for money. If future advertising or data-sharing practices qualify as “sale” or “sharing” under a specific privacy law, we will provide required notices and opt-out controls.

2. Data we collect

  • Account data: name, email, phone number, password credentials, role, language, verification status, profile settings, notification preferences, and account status.
  • Phone and verification data: phone numbers, OTP verification status, login/security signals, and related timestamps.
  • Business-profile data: business name, addresses, branches, service areas, working hours, website/social links, contact channels, business photos, services, sell-item categories, supported makes/generations, specialization, approval status, pending-change status, rejection reasons, and onboarding documents if requested.
  • Listings, requests, messages, and uploaded files: part names, descriptions, categories, vehicle fitment, prices, condition, stock status, images, gallery files, request details, message attachments, and metadata needed to process media.
  • Communication data: contact forms, support requests, quote requests, user messages or chat records, message delivery/read status where available, call/contact preferences, reviews, reports, moderation context, and dispute context.
  • Usage data: searches, filters, viewed listings, favorites, recently viewed parts, clicks, request actions, business-profile views, analytics events, and feature interactions.
  • Mobile and technical data: IP address, device identifiers, push notification tokens, browser/app data, operating system, session IDs, cookies or SDK identifiers, approximate location from IP or user-selected address, crash/error data, and security logs.

4. How we use data

  • Create and secure accounts, sessions, and verification flows.
  • Publish, moderate, search, recommend, and display listings and business profiles.
  • Review business profiles and pending changes, manage approval status, and explain rejection or next-step requirements.
  • Connect users, sellers, and businesses through requests, in-app messages, contact tools, and quote workflows.
  • Process uploaded images, resize media, deliver CDN assets, and maintain galleries.
  • Send transactional emails, security notices, verification messages, support replies, chat or quote notifications, push notifications, and notification preferences.
  • Analyze marketplace performance, search quality, fraud signals, message reliability, request matching, and feature reliability.
  • Enforce Terms, investigate abuse, respond to disputes, and comply with law.

5. Infrastructure, CDN, storage, and image processing

Myparts may use Cloudflare CDN and security services to deliver pages faster, reduce abuse, and protect the platform. Images and files may be stored in Cloudflare R2 or similar object storage and delivered through CDN URLs. Uploaded images may be resized, compressed, transformed, cached, or scanned for security and performance.

Hosting providers, database providers, queue/search infrastructure, email delivery providers, analytics providers, push notification providers, payment providers if enabled, error monitoring, maps, and support tools may process data as service providers under their own security and privacy terms.

6. Cookies, analytics, and tracking

We use essential cookies, local storage, SDK identifiers, and similar technologies for login, security, language, preferences, push notification delivery, fraud prevention, and session continuity. Optional analytics cookies or identifiers are used only with consent where required. More detail is available in the Cookie Policy.

7. When data is shared

  • With other users when you publish public listings, business profiles, branch details, reviews, or contact information.
  • With sellers or businesses when you submit requests, contact them, ask for quotes, or match with them through request workflows.
  • With service providers for hosting, storage, CDN, image processing, analytics, messaging, push notifications, email delivery, fraud prevention, maps, payments, customer support, and operations.
  • With authorities, courts, advisors, or counterparties when required by law or necessary to protect rights, users, and platform security.
  • In connection with a merger, acquisition, reorganization, financing, or sale of assets, subject to appropriate protections.
  • With message participants when you send messages, attachments, quote replies, contact details, or other communications through the platform.

8. International transfers

Because Myparts is an online marketplace, data may be processed in Armenia and other countries where our infrastructure, service providers, or support operations are located. When required, we use appropriate safeguards such as contractual commitments, access controls, and vendor due diligence.

9. Data retention

We keep data only as long as needed for the purposes described in this Policy, including account operation, business-profile review, request matching, messaging, notification delivery, legal compliance, security, fraud prevention, dispute resolution, backups, accounting, and enforcement. Retention periods vary by data type. Public listings, business-profile snapshots, messages, attachments, reports, logs, and transaction-related records may have different retention periods.

10. Security measures

We use technical and organizational safeguards such as HTTPS, access controls, authentication, role permissions, logging, rate limits, backup practices, CDN/security filtering, provider controls, message-abuse review, and review workflows for sensitive business-profile changes. No online service can guarantee absolute security, but we work to reduce risk and respond to incidents responsibly.

11. Your privacy rights

  • Access personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Delete data in certain circumstances.
  • Restrict or object to certain processing.
  • Receive a portable copy where applicable.
  • Withdraw consent for optional analytics, marketing, or permissions.
  • Complain to a data protection authority where local law gives that right.

12. Account deletion and data requests

You can delete your account from Login & Security settings where available or contact support. Account deletion removes or deactivates profile details, account settings, business profile, listings, uploaded images, favorites, notification devices/tokens, user-linked analytics events, applicable reviews/reports connected to the account, active login sessions, and message access tied to the deleted account where technically and legally possible.

Some limited records may be retained when required for legal obligations, security, fraud prevention, dispute resolution, backups, audit trails for business-profile approval, message abuse investigations, or legitimate business records. You may also contact us to request access, correction, deletion, or a copy of your data.

13. Children’s privacy

Myparts is not intended for children and does not knowingly collect personal data from children under 16. If you believe a child provided personal data, contact us so we can review and delete it when appropriate.

14. Policy updates

We may update this Privacy Policy as the platform, infrastructure, legal requirements, or business operations change. The latest version will always be available on this page with the last updated date.

Contact information

Questions about these legal documents or privacy requests can be sent to support{'@'}myparts.am